The LineUp at Wai Kai aerial view

About The LineUp at Wai Kai

The LineUp at Wai Kai is everything you love about Hawaii in an experience that's anything but typical. The LineUp brings the best of the island's activities -- surfing, stand-up paddle boarding, outrigger canoeing, dining, and entertainment -- as attractions never before available in one location, celebrating our deep connection to water. The LineUp is a meeting place for locals, aspiring surfers to pro surfers, and travelers alike. Construction began in October 2020 and is on track for opening mid-2022.

We are seeking a dynamic individual to work with us on all aspects of start-up operations of the worlds' largest standing deep-water surf park, expansive food & beverage operations, water-based activities on the adjacent 52-acre Wai Kai Lagoon, boutique retail store and a wide offering of events and contests. The right candidate will have strong communication, financial management, and modern management skills; as well as the leadership qualities to develop an exceptional experience for both employees and guests.

JOB SUMMARY

The LineUp General Manager provides leadership for all aspects of The LineUp's operations with an emphasis on long-term goals, growth, return on investment, customer service, and the employee experience.

OVERVIEW OF RESPONSIBILITIES

Oversees the ongoing operations of all departments at The LineUp at Wai Kai.
Works with Surf Park Management and on-site teams to establish short-term objectives, long-range goals, related budgets, pricing, policies, and marketing and operational plans.
Oversees employment decisions at the executive level of the company.
Leads a team of directors and managers to consider strategic growth initiatives, customer service enhancements, and employee experience improvements while achieving financial goals and objectives.
Promotes communication, cooperation and comradery among departments to create a spirit of unity in the organization and effective teamwork.

SKILLS/ABILITIES

Excellent managerial and financial skills with the ability to provide leadership over any business operations area.
Extensive professional experience in similar role(s) in management. Hotel, restaurant, resort, water or theme park experience preferred.
Proven knowledge of project accounting, scheduling, budgeting, document management, contract management, and cost forecasting.
Seasoned leader in developing operations and sales strategies in food and beverage, retail and guest experience.
A strong understanding of marketing principals associated with promoting a lifestyle-oriented venue.
Experience in working in a technology-forward venue setting with integration of digital platforms, applications and integrations to support venue operations.

Please see full job description for additional duties, responsibilities, and qualifications.

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